We briefly explain how we collect, share, transfer, and retain information. Your privacy being our primary concern, we provide suggestions to manage and control your information accordingly.
1. What Information Do We Collect?
Primarily, we collect two types of information:
- Personal Information :
It includes basic details such as your name, email address, contact number, and other relevant information. We gather this information during the registration process to create and manage your account.
- Usage Information :
Usage data comprises information about your interaction with our CyberVidya application and the ERP Campus Management Solutions. It encompasses data such as login and logout times, the modules you access, and your system preferences. We collect this data to understand how users engage with our software and to make improvements based on user behavior. It helps us in monitoring our software functionality usage and performance.
2. How Do We Use Your Information?
We employ the information we collect for the following purposes:
- Providing Services :
Your personal information is essential for granting you access to our ERP modules and delivering educational services effectively. It helps us in providing you with a personalized experience. For some purposes, we use this information across our services and your devices. For example, your name and email address help us to identify you and provide the right level of access.
- Communication :
We may use your contact information (email address and contact number) to send you important notifications and updates related to your campus management account. These communications may include updates, notifications, reminders, announcements, and other relevant information. It aids in handling content, recommendations, and improving our services.
- Improving Services :
Anonymous usage data, such as login times and module usage, is collected to analyze the performance of our software. This information helps us identify areas that may need improvement, troubleshoot issues, and enhance the overall user experience. Importantly, this data does not identify individual users but is aggregated to gain insights into the software's usage patterns.
3. Information Sharing
We take your privacy seriously and want to assure you that we do not sell your personal information to third parties and we will never. Your data is shared solely to provide educational services and administrative functions within your educational institution. It may involve sharing the relevant data with faculty, staff, or administrators to facilitate academic and administrative processes.
4. Data Security
We utilize the information we collect to help protect people from harm and provide safe, secure services. We prioritize the security of your information. We have implemented industry-standard security measures to safeguard your data from unauthorized access, disclosure, alteration, or any other form of misuse. These security measures include encryption, access controls, and regular security audits.
5. Your Choices
We respect your choices and rights over your personal information and allow you to control and manage your privacy. We provide an option to review and update your personal information within your account settings, allowing you to ensure the accuracy of the data we hold about you.
If at any time you wish to have your data deleted from our systems, feel free to contact us. We will respond to your request promptly and take the necessary steps to remove your information while adhering to any legal obligations. We are particular about protecting your privacy and ensuring your information safety.